Effective Date: June 24th, 2023

At XpertPro.AI, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and AI solutions.

By using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

XpertPro.AI provides customized GPT-based AI tools and consulting services to individuals, professionals, and businesses worldwide. We are part of an ecosystem that includes affiliated platforms such as CRM Bright (CRM solutions for professionals).

This Privacy Policy applies to all users of XpertPro.AI, including visitors, customers, and partners.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number
• Company name, title, and industry
• Billing and payment information

b. Technical & Usage Data

• IP address, browser type, and operating system
• Pages viewed and time spent on our site
• Access times and referring website addresses

c. Communication Data

• Information you provide when you contact us
• Feedback, survey responses, or support inquiries

3. How We Use Your Information

We use your data to:

• Provide and improve our services and support
• Customize AI solutions for your specific use case
• Communicate updates, promotions, or important notices
• Process payments and deliver invoices
• Ensure compliance with applicable legal obligations

We do not sell or rent your personal information to third parties.

4. Sharing Your Information

We may share your data with:

• Trusted service providers who assist us in delivering services (e.g., payment processors, hosting providers)
• CRM Bright, for CRM-related services or integrated tools if you are also a user of our ecosystem
• Legal authorities if required to comply with laws or protect rights

All third parties are required to maintain strict confidentiality and security.

5. Cookies & Tracking

We use cookies and tracking technologies to:

• Analyze website traffic and user behavior
• Enhance user experience
• Offer targeted ads or promotional content (if applicable)

You can manage or disable cookies through your browser settings.

6. Data Security

We take reasonable technical and organizational precautions to protect your data against loss, misuse, or unauthorized access. This includes encryption, secure servers, and access controls.

7. Your Data Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing or request data portability

To exercise these rights, please contact us at contact@xpertpro.ai.

8. Data Retention

We retain your personal data only as long as necessary for service delivery, compliance, or legal purposes. You may request deletion of your account or data at any time.

9. Third-Party Links

Our website or services may link to third-party platforms. We are not responsible for the privacy practices of external websites or services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of our services indicates your acceptance of any updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

XpertPro.AI Support

Email: contact@xpertpro.ai

Website: www.xpertpro.ai